At NewEra, your wellness journey is our mission. Whether you have questions about our formula, need help with your order, or simply want to share your experience—we’re here to help, listen, and guide.
Want to connect, share feedback, or ask about ingredients?
Email: [email protected]
We aim to respond within 1–2 business days.
Need help tracking an order, updating shipping info, or requesting a refund?
Email: [email protected]
Toll-Free: 1-800-390-6035
International: +1 208-345-4245
Please include your full name and order number.
Curious about our shipping timelines?
All orders are processed within 24 hours (Mon–Fri). Once shipped, you’ll receive a confirmation email with tracking details.
We believe in the power of NewEra— and we stand behind it. If for any reason you’re not satisfied, we offer a 60-day money-back guarantee so you can try it risk-free.
To start a return:
Be sure to include your full name, email address, and order number for smooth processing.
We’d love to hear from you. Reach out any time → [email protected]